Customer Stories

Customer Reviews

What Our Neighbors in Clinton, New Hartford & Whitesboro Are Saying

At Picture Perfect Pools & Spas, nothing means more to us than happy customers. For over 50 years, families throughout Central New York have trusted us to deliver expert pool and spa services with a personal touch—and their kind words say it all.Whether it’s a full above ground pool installation, a vinyl liner replacement, or help selecting the perfect spa or swim spa, we’re proud to make backyard dreams a reality. But don’t just take our word for it—see what our customers have to say!

Have a Great Experience With Us?

We’d love to hear from you! Your feedback helps us grow and serve more families across Clinton, New Hartford, Whitesboro, and the entire Mohawk Valley.

Dan D.

“Awesome customer service all the way, best price and did what they said they would do. I called around and decided I wanted these guys to replace the liner in my pool and I’m glad I did… Looks perfect 👌🏻”

Charles K.

“I cannot say enough good things about the customer service at Picture Perfect Pools, I came to them with an issue with my pool and an almost unobtainable deadline, and without hesitation they got to work and got me back up and running well before my deadline, and for a SIGNIFICANT amount less than other pool companies I called(or the ones that would actually call me back). They have a customer for as long as I own my pool.”

Michelle A.

“Highly recommend Picture Perfect Pools & Spas. Purchased a hot tub and pool, both are beautiful. CJ is great to work with easy to talk to and always answers emails and phone calls in a timely manner.”

Jennifer S.
Clinton, NY

“We absolutely love our new above ground pool! The team at Picture Perfect made everything so easy—from picking the right size to installation. Local, honest, and hardworking. Highly recommend to anyone in the Mohawk Valley!”

Mike T.
New Hartford, NY

“Our vinyl liner replacement turned out better than we imagined. The crew was professional, fast, and the before-and-after results are amazing. So glad we chose a family-run business that really cares.”

Laura B.
Whitesboro, NY

“Top-notch service from start to finish. We bought a swim spa for our home in Whitesboro and couldn’t be happier. Great selection, knowledgeable staff, and no pressure at all. Five stars all around!”

Tom & Karen R.
Clinton, NY

“We’ve been shopping at their retail store for years—they always have what we need and offer great advice. They really know their stuff and treat every customer like family.”